Last night, Don took me to the Cactus Club for our dinner. I think it was about our 34 or 35th Valentine’s and was, of course, special. The place was really crowded (early time) and we had the most gracious server, Mikaela.
We ordered our beverages and were told the wine was half price, soooooo we did that and Don had his drink.
We ordered our favourite appy and then ordered our dinner. I, of course, ordered my one and only dish, the Ravioli with Shrimp and Don ordered the Peppercorn steak. When the meals came out, Don cut into his steak and it was not cooked as ordered. The Manager, Eldon noticed something was amiss and promptly came over, with a smile and asked if he could help. He saw the problem and promptly removed his plate and promised it would be corrected and right back out.
It took longer than hoped (obviously it was really busy) and it came out and again Eldon and Mikaela came over to see that all was good. It was and it was delicious.
When the bill was to come out, Eldon came over and said because it was Valentine’s and the dinner was longer in being corrected, he was going to remove it from our bill. He apologized for spoiling our dinner.
Now you know why the Cactus Club is so important to us. They are always consistent in the quality of their food, the servers are exceptional and they treat their customers like they really count.
Thank you Eldon, Mikaela and the Cactus Club for being so special.
One Response to Cactus Club – Valentine’s Dinner
Always an exceptional restaurant and all missteps are corrected immediately.