As it was my birthday last week, Don and Kelly took me to Original Joe’s to celebrate. It was a little chilly and, because of Covid, we were out on the patio. They seated us in the full wind and we asked to be changed (lots of empty tables) and she told us she would have to talk with her manager. We waited quite a while and finally asked another server. Finally, they moved us and it wasn’t much better.
We ordered our drinks and our food. I have only ever ordered the Tempura Shrimp here and always double the sauces. Well, the new kid in the kitchen must think he is a rock star. We wouldn’t eat it. Kelly ordered the same dish and never got to see it as we had to take it home. Problem: Her dinner was not what was ordered nor was it on the menu. It was entirely different and so bloomin’ hot she couldn’t even eat it. Don ordered a Teriyaki rice bowl and it was not the same quality as in the past.
We waited and waited for our food to arrive and we did, indeed, have a long wait. We asked our server if we could move behind the glass walls as people there were in their t-shirts and it wasn’t blowing strong winds. Two servers stood at our table, rolling their eyes, talking about us like we were from mars. At last, we asked them to box up our food and we would leave. Then, we got smiles.
As a long time patron and professional blogger of restaurants, I found it so disrespectful to treat patrons like this. You would think that with restrictions ongoing they would welcome patrons and try their best to accommodate them.
We are not fussy customers and appreciate all most of them do. These girls need to be trained and trained properly. The Manager was just as ‘simple’ in her responses and attitude. I hope management will see this and take action.
Sorry, but the restaurant down the street serves shrimp that you can actually eat. We will go there. You, apparently don’t want customers like us.